SCIM Configuration

Configure how SCIM provisions and deprovisions users for a contact centre. The configuration maps directory users to contact centre roles and routing and security profiles.

📄️Get SCIM configuration

Retrieve the current SCIM configuration for a contact centre.

📄️Update SCIM configuration

Update the SCIM configuration for a contact centre, including whether external provisioning is enabled, the provisioning service in use, the mappings from directory department values to roles and routing and security profiles, and the resources removed when a user is deprovisioned. Omitted fields are left unchanged.